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We would like to see the last note added to the request as part of a report. very useful when actio read more »
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Chrome (Google's browser) works great with SD+, but a warning message nags about "unknown browser read more »
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Actually current versions are not suitable for ITIL service (contract and level) management. SD sho read more »
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Embed internal Wiki engine to use wiki hyperlinking markup in solutions, tickets and assets and any read more »
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very important feature missing.
We can define statuses, but no workflow for them read more »
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We would like to see an option to have SD auto-close after a tech enters a resolution. We do not ha read more »
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Since SD+ has language support, the survey module should also have multi-langauage ability. read more »
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It would be good to be able to select to display just the requesters forename when sending an e-mai read more »
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